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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Am I required to transfer my domain registration to ChilliWeb in order to use hosting and SSL?You are NOT required to move your domain registration to ChilliWeb's control. You can keep your...
Views: 100
Are my name servers different subnets?The name servers for our newly provisioned servers are different subnets. This means the IP's of...
Views: 64
Are your servers Unix / Linux, or Windows NT?All ChilliWeb shared webhosting accounts run on CentOS Linux x86, which is identical to Red Hat...
Views: 49
Can I use flash on my site?Flash is a client-side application, which means it relies on each visitor's browser to have the...
Views: 46
cPanel vs Plesk, what are the differences?cPanel and Plesk are the major players in the website hosting Control Panel field. The short...
Views: 53
How about the quality of ChilliWeb services?It is not by mistake that we were voted one of the best web developers in New Zealand in the year...
Views: 45
How do I renew my hosting?Your hosting plan will automatically renew every billing cycle (normally year-to-year). To...
Views: 74
How do I upgrade my account to a better plan?You may upgrade or downgrade anytime; there is no contract to keep you in your plan, however some...
Views: 53
How many websites can I build on my account?There is no precise way to determine the number of websites you can host on our accounts. The...
Views: 47
How much traffic can I use?We do not have a limit to the number of visitors. However, there is a physical limit that any...
Views: 58
MySQL database size limitThere is no limit for the size of databases. MySQL is only limited to the size of your account's...
Views: 52
Server specifications, specsWhat kind of servers are you using? Our servers have dual Xeon E5620 2.40 GHz Quad Core...
Views: 60
Why is ChilliWeb much cheaper than the competition?ChilliWeb is a sustainable web site hosting and design company. This means that we do not waste...
Views: 59